At Aeonaxy Books (“we,” “us,” or “our”), we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
Personal Information
When you create an account, place an order, or contact us, we may collect: your full name, email address, phone number, shipping and billing address, and payment information (processed securely and not stored on our servers).
Usage Data
We automatically collect certain information when you visit our website, including your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This data helps us improve our services.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. See our Cookie Policy for details.
2. How We Use Your Information
We use the information we collect to: process and fulfill your orders; communicate with you about your orders, account, and promotions; personalize your shopping experience; improve our website and product offerings; comply with legal obligations; prevent fraud and maintain security.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except: trusted third-party service providers who assist in our operations (e.g., payment processors, shipping carriers, email service providers) under strict confidentiality agreements; when required by law or to protect our rights; in connection with a business transfer or merger.
4. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order and transaction data is typically retained for 7 years for accounting and legal compliance.
6. Your Rights
You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal obligations); opt out of marketing communications at any time by clicking 'unsubscribe' in any email or contacting us directly; lodge a complaint with a data protection authority.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
8. Children's Privacy
Aeonaxy Books is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after any changes constitutes your acceptance of the new policy.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at: Contact Page or email us at privacy@aeonaxy.com.